Shipping Policy

Thank you for shopping with Shanea’s Kloset. Please review our shipping policy before placing your order.

Processing Time

All orders are processed within 2–5 business days after payment is received.

Orders are not processed or shipped on weekends or holidays.

During high-volume periods, sales, holidays, or new collection launches, processing times may be slightly delayed.

Shipping Time

Once your order has been processed, shipping time is typically:

Standard Shipping: 3–7 business days
Expedited Shipping: 2–3 business days, if available

Delivery times may vary depending on the shipping carrier, location, weather, or unexpected delays.

Shipping Rates

Shipping rates are calculated at checkout based on the customer’s location and selected shipping method.

Free shipping may be offered during special promotions.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information.

Please allow up to 24–48 hours for tracking updates to appear.

Incorrect Shipping Information

Please make sure your shipping address is correct before placing your order.

Shanea’s Kloset is not responsible for packages delivered to an incorrect address provided by the customer. If a package is returned due to an incorrect address, the customer may be responsible for additional shipping fees.

Lost, Stolen, or Delayed Packages

Once an order has been handed over to the shipping carrier, Shanea’s Kloset is not responsible for lost, stolen, or delayed packages.

If your package shows as delivered but you did not receive it, please contact the shipping carrier directly to file a claim.

Local Pickup or Delivery

At this time, local pickup or local delivery may be available only if offered at checkout or arranged directly with Shanea’s Kloset.

Contact Us

For questions about your order or shipping, please contact us at:

Email: shaneaskloset@gmail.com